Support
Family Support Officer
Required from November 2025
Grade 6 SCP 11-19 (£28,142 – £32,061)
37 hours per week, term time
The salary range will be Grade 6 SCP 11-19. Please note the salary quoted is full time equivalent. If successful, the salary received will be paid on a pro rata basis.
The Role:
Excellent pastoral care is at the heart of every good school and we are extremely proud of the level of care provided by our Pastoral Care team at Balshaw’s.
This role is a significant one as the successful applicant will be working within a highly effective team. You will join a strong team that currently consists of an Attendance Officer and two Behaviour Support Officers.
As well as the main Pastoral Hub team as shown above you will be fully supported by:
- Four Heads of House
- SENDCo
- Main Office Admin Team
- Deputy Headteacher
- Headteacher
Overall, your role in school will be overseen by the Deputy Headteacher Pastoral Care, Guidance and Support who is also the main DSL who will work together with you and the wider Pastoral Team to ensure the smooth running of the Pastoral system in school for the overall benefit, care and safety of our children
The successful candidate will have to be outstanding at managing dynamically changing situations and be highly organised in order to be responsive to the needs of students.
It is a hugely rewarding job despite the demands and every day you will be making a difference in the lives of young people which is what we strive to achieve. The team you will be part of are highly effective and driven to provide the best possible pastoral care to our students.
There are weekly Pastoral Meetings led by the Deputy Headteacher which you will attend to update and feedback on students.
Effective and clear communication is also an essential part of the role. Updating student records on CPOMS and providing clear and accurate accounts of student statements. Part of your role will also be the oversight of the main school Inclusion Unit which runs on a Tuesday and Friday for students who have made poor behaviour choices. You will also have to communicate with parents on a frequent basis which can, at times, involve some challenging discussions, so a calm, measured temperament and good humour is also essential. You will be fully supported by the Pastoral team and will work as part of that team to ensure consistency of approach when dealing with students and staff.
The closing date is: 10am on Friday 10th October.
Other Information
Please send all applications to applications@balshaws.org.uk
